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FAQs
What services do you offer?
- We offer a comprehensive range of cleaning services including residential cleaning, commercial cleaning, deep cleaning, move-in/out cleaning, post-construction cleaning, Airbnb cleaning and more.
Do you provide cleaning supplies and equipment?
- Yes, we bring our own eco-friendly cleaning supplies and state-of-the-art equipment to ensure a thorough and professional cleaning experience.
Are your cleaning technicians background checked and insured?
- Absolutely. Our cleaning technicians undergo thorough background checks and are fully insured and bonded for your peace of mind.
What areas do you serve?
- We proudly serve various locations such as Toronto,Scarborough,North York,Brampton,Etibicoke ,Ajax ,Burlington and surrounding areas, providing top-notch cleaning services
How much does your cleaning service cost?
- Our pricing varies based on factors such as the size of the space and specific cleaning needs. Contact us for a free personalised quote tailored to your requirements.
Do I need to be present during the cleaning?
- It’s entirely up to you. Many clients prefer to be present during the initial cleaning to provide instructions, but it’s not required.
What if I'm not satisfied with the cleaning?
- Your satisfaction is guaranteed. If you’re not completely satisfied, contact us within 24 hours, and we’ll make it right.
Do you offer eco-friendly cleaning options?
- Yes, we prioritize sustainability and offer eco-friendly cleaning products and methods upon request.
How far in advance do I need to book?
- We recommend booking at least one week in advance, but we’ll do our best to accommodate last-minute requests whenever possible.
Is there a minimum booking requirement?
- Our minimum booking requirement varies depending on factors such as the size of the space and type of cleaning needed. Contact us for details.
Do you offer recurring cleaning services?
- Yes, we offer flexible recurring cleaning schedules tailored to your needs, whether it’s weekly, bi-weekly, or monthly.
What safety measures do you have in place?
- We’ve implemented rigorous sanitation protocols, including wearing masks, practicing social distancing, and using EPA-approved disinfectants, especially in light of COVID-19.
Can I customize the cleaning checklist?
- Absolutely. We’re happy to accommodate any special requests or preferences to create a customized cleaning plan that meets your needs.
How do I pay for your cleaning services?
We offer convenient payment options including online payments via credit/debit cards or electronic bank transfers, as well as cash and checks.
Do I need to provide access to my home or office?
- Yes, we’ll need access to your property to perform the cleaning service. If you won’t be present, secure access arrangements can be made.